This page has information on who to contact after a disaster in Victoria. If you are looking for information on floods, please read our page Support for people affected by floods in Victoria.
We also have legal information on our website, including how to make an insurance claim after a flood or a storm and your rights in a fire emergency.
Victorian bushfires – December 2024
If you have been affected by a recent disaster in Victoria, such as the fires, you can get free information and advice by calling Disaster Legal Help Victoria on 1800 113 432, weekdays 8 am to 6 pm.
Common issues relate to tenancy, insurance, property damage, problems with fences and parenting arrangements.
Local legal assistance services
Your local legal service will depend on where you live. Below is a list of local legal centres in some of the areas impacted by the recent fires. You can also visit the Federation of Community Legal Centres to find your closest community legal centre.
Ballarat & Grampians Community Legal Service
If you have been impacted by the fires in the Grampians or near Creswick, you can the Ballarat & Grampians Community Legal Service on 1800 466 488, weekdays between 9 am and 5 pm.
You can also request an appointment via their website.
Victoria Legal Aid
You can also call one of the local regional Victoria Legal Aid offices weekdays from 9 am to 5 pm:
- Horsham: (03) 5381 6000
- Ballarat: (03) 5329 6222.
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